Our deadline is calculated based on our experience of the time required to complete similar jobs. Please only accept a job that you are certain of completing within this deadline. If you are running late and won’t be able to deliver within the deadline, please cancel the order. Jobs that are still outstanding at the time of the deadline will be allocated to another translator. Missed deadlines negatively impact on your rating so early communication is key.
Please contact us through our ticket system below and a member of our team will get back to you shortly.